Basic T&Cs

Terms & Conditions Summary

RG Jones provides professional technical solutions across rental and installations. To ensure transparency, we operate under dedicated Terms & Conditions depending on the nature of the service.

Below is a general overview of company terms. This summary is not exhaustive and is provided for informational purposes only. For a full copy of our detailed T&Cs, please click here.

1. General Terms

  • All work undertaken by RG Jones Sound Engineering Ltd is subject to specific Terms & Conditions, varying by service type (Rental & Installations).
  • By confirming a booking or accepting delivery, the client agrees to abide by these terms unless otherwise agreed in writing.

2. Rental Services

  • Equipment remains the property of RG Jones at all times. The Hirer is responsible for the safe and proper use of all items during the rental period.
  • Hire charges apply for each day or agreed period the equipment is in the Hirer’s possession.
  • The Hirer is responsible for insuring all hired equipment against damage, theft, or loss for its full replacement value.
  • All equipment must be returned in good condition. Charges will apply for damage, loss, or late return.
  • Cancellations may be subject to fees. Delivery delays or issues beyond our control may impact service timelines.

3. Sales & Installations

  • All quotations are subject to written confirmation. Orders are considered binding once accepted by both parties.
  • Goods remain the property of RG Jones until full payment is received.
  • Warranty on supplied goods is typically 12 months, excluding misuse or unauthorised modification.
  • Delays in delivery or installation do not constitute grounds for cancellation unless previously agreed.

4. Liability

  • RG Jones shall not be liable for indirect, consequential, or economic loss. Liability for direct damage is limited to the cost or replacement of the equipment supplied.
  • Clients are expected to ensure appropriate site access, environment, and readiness for installations or deliveries.

5. Payment

  • Standard payment terms are 30 days from invoice unless otherwise agreed.
  • Late payments may incur interest and/or suspension of service.
To request the full, detailed Terms & Conditions for either:
  • Rental or
  • Sales & Installations please CLICK HERE

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Last Edited: July 29, 2025

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